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Mohave Community College
This page outlines your Lumens training plan. Please note that we will generally follow this schedule but may re-order the topics based on your needs.
Scheduled Training Sessions:
Workbook 1:
Part 1
Part 2
Workbook: Pro - Level 1
Topics:
- System Options: System Preferences, Financial Policies, Instructional Calendar
- Financial Management: Accounting Codes
- Room Management: Locations, Rooms
- Instructors: Instructor Profiles, Job Titles, Education Levels and Company Types
- Student Management: Student Profiles, Household Profiles, Membership Types, Benefits, Member Management, Fairway ( Lottery)
- System options: Optional Field Set Up, List Value Mgmt
- Categories/Subcategories: Alt Subcategories,
- Courses: Delivery Type, Schedule Type, Discounts, Clone
- Classes: Schedules Types, Confirmations, Reminders, Cross Listing, Class Unlock Keys, Enhanced Cost Tracking
- Catalog: Catalog Requestor
- Course Series Management: Building/Creating, Listing
- Registrations: Series, Late Registrations, Waiting Lists
- Shopping Cart: Payment Methods, Customized Payment Methods, Discounts/Promotions, Donations, Gift Cards, Scholarships, Over/Under payments, Split payments,
- Withdraw/Cancel/Transfer: Refunds, Credit Vouchers,
- Registrations: Response Analysis, Collection of fields at Registration
Workbook 2:
Part 1
Part 2
Workbook: Pro - Level 2
Topics:
- System options: Template Management
- Website Templates: Guest, Learner, Instructor, Staff Welcome Pages
- Email Templates: Profile Notice, Registration Confirmations, Custom confirmations
- Custom E-mail Templates: Confirmations, Reminders
- Custom Web Page Templates: eg. Training Page
Workbook 3: Watch Now
Workbook: Pro - Level 3
Topics:
- Reports: Groups, Features, Filters, Scheduled, Custom
- Credit Card Report Page:
Session X: (MM/DD): 3rd Party Pay and Accounts Receivable (1-2 Sessions) Watch Now
Workbook: 3rd Party Pay & Accounts Receivable
Topics:
- Demo Company: Add Company Profile, Register/manage Students, Review and Make Payments
- 3rd Party Process: Company Profiles, Manage Requests: Student, Company, Staff, Templates
- Accounts Receivables: Activity, Payment, Charges, Invoices, Document Archives, Edit Account, Credit Memo, Templates
- Accounts Receivable Reports: 3rd Party Class Activity, A/R Activity, Aging, A/R Balance. A/R Balance as Of, Charges/Invoices with a Balance, Student 3rd Party Pay Request
Session XX: Website Training
Watch Now
Workbook: Website Configuration Workbook
Topics:
- Style Sheets: Main Layout Options, CSS and Style Sheets
- Style Configuration: Colors and Fonts
- Graphics: Banner Options; Primary, Background, and Other Graphics
- Menus: Public Menu Structures, All Menus
- Footers: Pre-Footer, Footer, and Branding Footer
- Controls: User Controls, Learner Controls, Search Controls
- Social Media: Social Media Additions
Recorded Training: Merchandise Watch Now
Workbook: Merchandise
Topics:
- Merchandise Overview: Introduction
- Merchandise Set-up and Preparation: System Options, Course Management, Attributes, Item Management, Assigning Items - Course or Class, Assigning Items - Independent Sales, Assigning Items - Course Series or Certificate
- Merchandise Buyers Experience: Purchase Individual Item, Purchase Class with Merchandise
- Merchandise Staff Management and Maintenance: Purchase, Delivery Tracking, Transfers or Returns, Reports
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Session XX: Contract Training Essentials Watch Now
Workbook: Contract Training Essentials
Topics:
- Company Profiles: Company Information, Company Contacts, Company Transaction History
- Contract Training Classes: Adding a Course, Class Creation, Assign Students
- Contact Log: Contact Log Creation, Contact Log Extract
- Contract Training Reports: Reports
- Company Access: Views, Classes, Students, Reports, Manage Requests
Power User:
Part 1
Workbook: Power User Workbook
Topics:
- System Options: Power User Settings - Release Form Management, Refund Policy Management, Global Skip Dates
- System Options: User Roles, Staff Members, Dashboard Admin, Evaluations, Inactive/Delete
- Add On Options: SSO, Twillio, Genoo, Credly
Session XX: Online Course Providers Watch Now
QRAs:
- ProTrain Initial Setup
- UGotClass Initial Setup
- World Education Initial Setup
- OCP Automatic Import Process
- How to Utilize Non-Integrated OCP
Topics:
- Initial Set-Up
- Automatic Import
- Work with Non-Integrated OCPs
Meeting Recordings (any ad-hoc meetings outside of the training plan)
Wrap Up
Refresh: Classes
Refresh: Registration
Refresh: Contract Training
Contract Training & AR Management - 11/8/2022